This article will help you:

  • Change your email and password
  • Update your alert notifications
  • Set your language preference

To modify your profile information, select Account Settings by logging in to Optimizely and clicking your account name in the top right corner.

There are three tabs accessible from Account Settings. From the Profile tab, you can choose your language, revise your name, and change your email address and password, as well as set your alert preferences. 




Make sure to click Save Settings when you are finished making changes to your account settings.

Email and Password

Your email address is used to sign in to your account, as well as receive any correspondence from Optimizely. If you need to update your email address, click Change Email Address. 

Your password must use at least 8 characters and a mix of upper/lowercase letters, numbers or symbols. You can change your password by clicking Change Password.

In order to access certain Optimizely features or file a support ticket, you may need to verify your email address. Optimizely will send you an email when verification is necessary, but you can also access verification here by clicking Verify your Email.

Language Preference

Optimizely allows you to indicate your language preference. Currently, you can select from English, German, Spanish, French, or Japanese. This will translate the Optimizely in-product user interface, as well as change the language of any emails you may receive from us.

Optimizely le permita indicar tu preferencia de idioma. Puedes seleccionar entre ingles, alemán, español, francés o japonés. Esto se traducirá la interfaz de Optimizely en el producto, y tambien cambie el idioma de cualquier mensaje de correo electrónico que usted recibe de nosotros.

Optimizely vous permet de choisir la langue de votre choix. Actuellement, vous pouvez choisir entre l'anglais, l'allemand, l'espagnol, le français et le japonais. Ce choix se répercutera sur l'interface d'Optimizely ainsi que sur les emails que vous recevrez de notre part.

Optimizely ermöglicht es Ihnen, Ihre bevorzugte Sprache anzugeben. Derzeit können Sie zwischen Deutsch, Englisch, Spanisch, Französisch und Japanisch wählen. Dadurch wird Optimizelys Benutzeroberfläche übersetzt und die Sprache unserer E-Mails an Sie geändert.


Alert Preferences

If you’re an account Administrator, Optimizely will send you an email alert when the rate of unique visitors is projected to exceed what is allowed by your plan, and another email when your account is actually over limit. To turn these email notifications off, uncheck the appropriate boxes.